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M-Belarusbank 2.1 / 10 DXR AI INDEX

🇧🇾 Belarus

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18% 🙂 Positive 146
18%
🇧🇾
48%
🌍
62%
77% 😕 Negative 632
77%
🇧🇾
46%
🌍
32%
5% 😎 Neutral 44
5%
🇧🇾
6%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-09-08 - 2024-09-15 21 Login & Access General Money Transfers Transaction History Cards
2024-08-11 - 2024-08-18 20 Login & Access General Payments Profile & Settings Cards
2024-07-14 - 2024-07-21 20 Login & Access General Payments Notifications & SMS Cards
2024-07-07 - 2024-07-14 21 Login & Access General Payments Profile & Settings Cards
2024-05-19 - 2024-05-26 50 General Balances & Products Payments Money Transfers Technical Issues
2024-05-12 - 2024-05-19 20 Login & Access General Balances & Products Transaction History Technical Issues
2024-04-14 - 2024-04-21 23 Login & Access General Cards App Design Technical Issues
2024-02-25 - 2024-03-03 20 Login & Access General Cards App Design Technical Issues
2024-01-21 - 2024-01-28 20 Login & Access General Payments Money Transfers Technical Issues
2024-01-14 - 2024-01-21 22 Login & Access Payments Repeat Transactions Cards Technical Issues

M-Belarusbank 🇧🇾 Belarus 🌍 Global
App Design Important 40 14% 68% 44%

M-Belarusbank 🇧🇾 Belarus 🌍 Global
General Important 232 -4% 60% 59%
Ecosystem 7 -45% -55% -60%
Support & Assistance 10 -65% -40% -35%
Currency & FX Accounts 2 -67% -54% 39%
QR Payments 19 -67% -67% -61%
Cards Important 57 -75% -59% -51%
Payments Important 57 -85% -67% -9%
Transaction History 25 -89% -77% -50%
App Updates 30 -91% -90% -76%
Technical Issues Important 119 -91% -84% -69%
Login & Access Important 74 -91% -96% -85%
Notifications & SMS 19 -92% -87% -76%
Profile & Settings 21 -92% -58% -59%
Balances & Products 27 -96% -86% -78%
Money Transfers 43 -97% -72% -6%
Repeat Transactions 8 -100% -69% -42%
Loyalty Program 3 -100% -57% -6%
App Speed 4 -100% -58% 34%
Cash Loans 5 -100% -69% -64%
Deposits & Accounts 1 -100% -64% -26%
Account Blocking 1 -100% -92% -70%
ATMs 1 -100% -73% 12%
Fees, Limits & Charges 17 -100% -75% -48%