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- Access to data by country 🇧🇷 Brazil
- Access to 🌍 global analytics of banking apps
- Access to customer reviews from the App Store and Google Play
Nubank
4.0 / 10
DXR AI INDEX
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40%
🙂 Positive
576
🇧🇷
🌍
57%
😕 Negative
819
🇧🇷
🌍
2%
😎 Neutral
34
🇧🇷
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-12-08 - 2024-12-15 | 37 | Login & Access General Support & Assistance Account Blocking Technical Issues |
| 2024-12-01 - 2024-12-08 | 119 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-10-20 - 2024-10-27 | 49 | Login & Access General Money Transfers Cards App Design |
| 2024-09-22 - 2024-09-29 | 35 | Login & Access General Cards Support & Assistance Technical Issues |
| 2024-07-14 - 2024-07-21 | 37 | Login & Access General Cards Support & Assistance App Updates |
| 2024-06-30 - 2024-07-07 | 36 | Login & Access General Cards Support & Assistance App Design |
| 2024-06-23 - 2024-06-30 | 38 | Login & Access General Money Transfers Cards Technical Issues |
| 2024-06-16 - 2024-06-23 | 60 | Login & Access General Money Transfers Investments Support & Assistance |
| 2024-06-09 - 2024-06-16 | 46 | Login & Access General Support & Assistance Deposits & Accounts Fees, Limits & Charges |
| 2024-04-14 - 2024-04-21 | 34 | Login & Access General Investments Support & Assistance Technical Issues |
|
Nubank
|
🇧🇷 Brazil | 🌍 Global | |
|---|---|---|---|
| General Important 684 | 38% | 50% | 59% |
| App Design 52 | 8% | 13% | 44% |
|
Nubank
|
🇧🇷 Brazil | 🌍 Global | |
|---|---|---|---|
| Advertising 3 | -33% | -33% | -69% |
| App Speed 16 | -33% | -33% | 34% |
| Deposits & Accounts 10 | -38% | -38% | -26% |
| Language 1 | -43% | -50% | -20% |
| Cards 65 | -48% | -48% | -51% |
| Cash Loans 13 | -53% | -53% | -64% |
| Loyalty Program 11 | -54% | -54% | -6% |
| Support & Assistance Important 99 | -57% | -57% | -35% |
| Money Transfers 42 | -60% | -60% | -6% |
| Currency & FX Accounts 6 | -67% | -67% | 39% |
| App Updates 17 | -70% | -70% | -76% |
| Profile & Settings 13 | -71% | -71% | -59% |
| Account Blocking 13 | -73% | -73% | -70% |
| Technical Issues Important 105 | -74% | -75% | -69% |
| Payments 14 | -75% | -75% | -9% |
| Investments 45 | -76% | -76% | 28% |
| Fees, Limits & Charges 16 | -79% | -79% | -48% |
| Login & Access Important 173 | -90% | -90% | -85% |
| QR Payments 2 | -100% | -100% | -61% |
| Notifications & SMS 7 | -100% | -100% | -76% |
| Repeat Transactions 2 | -100% | -100% | -42% |
| Transaction History 9 | -100% | -100% | -50% |
| Non-Customers 1 | -100% | -100% | -44% |
| Balances & Products 10 | -100% | -100% | -78% |