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- Access to customer reviews from the App Store and Google Play
SIB Digital
2.8 / 10
DXR AI INDEX
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26%
🙂 Positive
63
🇦🇪
🌍
71%
😕 Negative
171
🇦🇪
🌍
3%
😎 Neutral
7
🇦🇪
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-12-22 - 2024-12-29 | 8 | Login & Access General Cards Account Blocking Technical Issues |
| 2024-11-24 - 2024-12-01 | 7 | Login & Access General Support & Assistance |
| 2024-10-06 - 2024-10-13 | 14 | Login & Access General Support & Assistance Technical Issues App Updates |
| 2024-09-29 - 2024-10-06 | 16 | Login & Access General Support & Assistance Technical Issues App Updates |
| 2024-07-07 - 2024-07-14 | 6 | Login & Access General |
| 2024-06-30 - 2024-07-07 | 7 | Login & Access General Cards Support & Assistance |
| 2024-06-23 - 2024-06-30 | 10 | General Profile & Settings Money Transfers Support & Assistance Technical Issues |
| 2024-06-02 - 2024-06-09 | 6 | General App Speed Cards Support & Assistance |
| 2024-03-24 - 2024-03-31 | 16 | Login & Access General Money Transfers Support & Assistance Account Blocking |
| 2024-03-17 - 2024-03-24 | 9 | Login & Access General Money Transfers Support & Assistance Technical Issues |
|
SIB Digital
|
🇦🇪 United Arab Emirates | 🌍 Global | |
|---|---|---|---|
| General Important 78 | 32% | 81% | 59% |
|
SIB Digital
|
🇦🇪 United Arab Emirates | 🌍 Global | |
|---|---|---|---|
| App Design 6 | 0% | 71% | 44% |
| App Speed 8 | -40% | 29% | 34% |
| Money Transfers 8 | -53% | -23% | -6% |
| Fees, Limits & Charges 3 | -60% | -73% | -48% |
| Profile & Settings 2 | -67% | -70% | -59% |
| App Updates 7 | -80% | -78% | -76% |
| Support & Assistance Important 25 | -82% | -36% | -35% |
| Cards 10 | -86% | -65% | -51% |
| Login & Access Important 54 | -93% | -85% | -85% |
| Technical Issues Important 31 | -95% | -89% | -69% |
| Balances & Products 4 | -100% | -80% | -78% |
| Notifications & SMS 1 | -100% | -89% | -76% |
| Deposits & Accounts 1 | -100% | -63% | -26% |
| Account Blocking 3 | -100% | -68% | -70% |