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SoFi - Banking & Investing 4.3 / 10 DXR AI INDEX

🇺🇸 United States of America

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42% 🙂 Positive 1522
42%
🇺🇸
60%
🌍
62%
56% 😕 Negative 2044
56%
🇺🇸
38%
🌍
33%
2% 😎 Neutral 63
2%
🇺🇸
2%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-12-15 - 2024-12-22 106 General Money Transfers Support & Assistance Deposits & Accounts App Design
2024-12-08 - 2024-12-15 123 General Money Transfers Support & Assistance Deposits & Accounts App Design
2024-12-01 - 2024-12-08 139 Login & Access General Support & Assistance Technical Issues App Updates
2024-11-24 - 2024-12-01 106 Login & Access General Cards Support & Assistance App Design
2024-11-17 - 2024-11-24 106 Login & Access General Support & Assistance Deposits & Accounts App Design
2024-11-03 - 2024-11-10 123 Login & Access General Payments Support & Assistance Cash Loans
2024-10-27 - 2024-11-03 116 General Money Transfers Support & Assistance Deposits & Accounts Technical Issues
2024-10-20 - 2024-10-27 104 Login & Access General Investments Support & Assistance Deposits & Accounts
2024-10-06 - 2024-10-13 116 Login & Access General Money Transfers Deposits & Accounts App Design
2024-09-22 - 2024-09-29 111 General Money Transfers Support & Assistance App Design Technical Issues

SoFi - Banking & Investing 🇺🇸 United States of America 🌍 Global
App Design Important 150 49% 70% 44%
General Important 1622 39% 70% 59%
Investments Important 80 1% 5% 28%

SoFi - Banking & Investing 🇺🇸 United States of America 🌍 Global
ATMs 2 0% -25% 12%
Language 1 0% 25% -20%
Repeat Transactions 1 0% -11% -42%
App Speed 46 -7% 4% 34%
Ecosystem 7 -20% -38% -60%
Loyalty Program 37 -20% -8% -6%
Currency & FX Accounts 10 -38% -24% 39%
Deposits & Accounts 163 -54% -49% -26%
Money Transfers Important 178 -61% -44% -6%
Cash Loans 80 -61% -54% -64%
Transaction History 20 -62% -51% -50%
Profile & Settings 26 -64% -68% -59%
Cards 120 -64% -42% -51%
Support & Assistance Important 352 -66% -60% -35%
Non-Customers 1 -67% -67% -44%
App Updates 47 -69% -79% -76%
Technical Issues Important 183 -70% -73% -69%
Advertising 17 -71% -77% -69%
Fees, Limits & Charges 74 -75% -66% -48%
Payments 40 -81% -71% -9%
Balances & Products 31 -82% -76% -78%
Login & Access Important 242 -83% -86% -85%
Notifications & SMS 26 -84% -82% -76%
Account Blocking 70 -93% -83% -70%
QR Payments 1 -100% -88% -61%
Referral Program 2 -100% 0% 15%