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Commerzbank Banking 4.9 / 10 DXR AI INDEX

🇩🇪 Germany

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46% 🙂 Positive 3517
46%
🇩🇪
45%
🌍
62%
50% 😕 Negative 3876
50%
🇩🇪
52%
🌍
33%
4% 😎 Neutral 295
4%
🇩🇪
3%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-12-01 - 2024-12-08 181 Login & Access General Support & Assistance App Design Technical Issues
2024-11-24 - 2024-12-01 193 Login & Access General App Design Technical Issues App Updates
2024-07-28 - 2024-08-04 196 Login & Access General Support & Assistance App Design App Updates
2024-07-14 - 2024-07-21 209 Login & Access General Support & Assistance App Design App Updates
2024-07-07 - 2024-07-14 468 Login & Access General Support & Assistance App Design App Updates
2024-06-30 - 2024-07-07 178 Login & Access General Money Transfers Support & Assistance App Design
2024-03-31 - 2024-04-07 187 Login & Access General Support & Assistance App Design Technical Issues
2024-02-25 - 2024-03-03 175 Login & Access General QR Payments Support & Assistance App Design
2024-02-11 - 2024-02-18 291 Login & Access General App Design Technical Issues App Updates
2024-01-28 - 2024-02-04 173 Login & Access General Money Transfers Support & Assistance App Design

Commerzbank Banking 🇩🇪 Germany 🌍 Global
Search 1 100% 0% 36%
Language Important 35 37% 0% -20%
App Speed Important 42 22% -1% 34%
General Important 4998 20% 30% 59%

Commerzbank Banking 🇩🇪 Germany 🌍 Global
Ecosystem 4 0% -36% -60%
Deposits & Accounts 10 -20% -58% -26%
App Design Important 985 -39% -50% 44%
Money Transfers 88 -48% -61% -6%
Notifications & SMS 3 -50% -89% -76%
Transaction History 14 -56% -74% -50%
QR Payments 13 -59% -71% -61%
Payments 26 -79% -86% -9%
Profile & Settings 14 -79% -75% -59%
Support & Assistance Important 395 -80% -81% -35%
Technical Issues 147 -82% -80% -69%
Login & Access Important 451 -89% -91% -85%
Cards 107 -91% -85% -51%
App Updates Important 270 -92% -91% -76%
Cash Loans 14 -93% -89% -64%
Fees, Limits & Charges 31 -96% -89% -48%
Account Blocking 21 -100% -94% -70%
Loyalty Program 2 -100% -52% -6%
Repeat Transactions 3 -100% -95% -42%
Balances & Products 14 -100% -99% -78%