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- Access to customer reviews from the App Store and Google Play
DKB
2.8 / 10
DXR AI INDEX
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26%
🙂 Positive
1522
🇩🇪
🌍
72%
😕 Negative
4288
🇩🇪
🌍
2%
😎 Neutral
124
🇩🇪
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-12-08 - 2024-12-15 | 149 | Login & Access General Support & Assistance App Design App Updates |
| 2024-12-01 - 2024-12-08 | 180 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-11-24 - 2024-12-01 | 194 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-11-17 - 2024-11-24 | 179 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-11-10 - 2024-11-17 | 162 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-10-27 - 2024-11-03 | 184 | Login & Access General Cards Support & Assistance App Design |
| 2024-10-06 - 2024-10-13 | 154 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-09-29 - 2024-10-06 | 166 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-09-22 - 2024-09-29 | 162 | Login & Access General Support & Assistance App Design App Updates |
| 2024-09-08 - 2024-09-15 | 161 | Login & Access General Money Transfers Support & Assistance App Design |
|
DKB
|
🇩🇪 Germany | 🌍 Global | |
|---|---|---|---|
| Ecosystem 2 | 0% | -36% | -60% |
| Investments 2 | 0% | -65% | 28% |
| General Important 3085 | -18% | 30% | 59% |
| Notifications & SMS 7 | -40% | -89% | -76% |
| Advertising 3 | -50% | -81% | -69% |
| Language 2 | -50% | 0% | -20% |
| App Speed 20 | -50% | -1% | 34% |
| Transaction History 4 | -57% | -74% | -50% |
| Profile & Settings 2 | -60% | -75% | -59% |
| App Design Important 872 | -65% | -50% | 44% |
| Deposits & Accounts 3 | -67% | -58% | -26% |
| Loyalty Program 3 | -71% | -52% | -6% |
| Money Transfers 80 | -79% | -61% | -6% |
| QR Payments 9 | -80% | -71% | -61% |
| Fees, Limits & Charges 55 | -86% | -89% | -48% |
| Support & Assistance Important 379 | -86% | -81% | -35% |
| Payments 81 | -87% | -86% | -9% |
| Technical Issues 212 | -88% | -80% | -69% |
| Cards 149 | -92% | -85% | -51% |
| Login & Access Important 843 | -93% | -91% | -85% |
| Account Blocking 25 | -96% | -94% | -70% |
| App Updates 73 | -96% | -91% | -76% |
| Cash Loans 18 | -100% | -89% | -64% |
| Repeat Transactions 1 | -100% | -95% | -42% |
| Balances & Products 4 | -100% | -99% | -78% |