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- Access to 🌍 global analytics of banking apps
- Access to customer reviews from the App Store and Google Play
ING Mobil
3.7 / 10
DXR AI INDEX
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35%
🙂 Positive
760
🇹🇷
🌍
59%
😕 Negative
1266
🇹🇷
🌍
6%
😎 Neutral
131
🇹🇷
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-11-24 - 2024-12-01 | 57 | Login & Access General Cards Support & Assistance App Design |
| 2024-11-17 - 2024-11-24 | 56 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-10-13 - 2024-10-20 | 61 | Login & Access General Cash Loans App Design Technical Issues |
| 2024-10-06 - 2024-10-13 | 57 | Login & Access General Support & Assistance Technical Issues Fees, Limits & Charges |
| 2024-09-22 - 2024-09-29 | 70 | Login & Access General Cards Support & Assistance App Design |
| 2024-09-15 - 2024-09-22 | 61 | Login & Access General Cards Support & Assistance App Design |
| 2024-09-08 - 2024-09-15 | 56 | Login & Access General Money Transfers Support & Assistance App Design |
| 2024-09-01 - 2024-09-08 | 69 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-06-02 - 2024-06-09 | 55 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-05-26 - 2024-06-02 | 84 | Login & Access General Support & Assistance App Design Technical Issues |
|
ING Mobil
|
🇹🇷 Turkey | 🌍 Global | |
|---|---|---|---|
| Investments 2 | 100% | 36% | 28% |
| Search Important 3 | 100% | 81% | 36% |
| Advertising 1 | 100% | -5% | -69% |
| App Speed Important 21 | 38% | 33% | 34% |
| General Important 1043 | 25% | 45% | 59% |
| Loyalty Program 2 | 20% | 9% | -6% |
|
ING Mobil
|
🇹🇷 Turkey | 🌍 Global | |
|---|---|---|---|
| App Design Important 198 | 0% | 8% | 44% |
| Fees, Limits & Charges 15 | -11% | -15% | -48% |
| App Updates 3 | -20% | -72% | -76% |
| Support & Assistance Important 144 | -32% | -27% | -35% |
| Deposits & Accounts 2 | -50% | -31% | -26% |
| Money Transfers 33 | -63% | -45% | -6% |
| Transaction History 3 | -67% | -2% | -50% |
| Cards 15 | -84% | -81% | -51% |
| Technical Issues 108 | -84% | -83% | -69% |
| Login & Access Important 540 | -93% | -92% | -85% |
| Cash Loans 20 | -93% | -61% | -64% |
| Ecosystem 1 | -100% | -54% | -60% |
| Repeat Transactions 1 | -100% | -31% | -42% |
| Notifications & SMS 1 | -100% | -73% | -76% |
| Account Blocking 1 | -100% | -63% | -70% |