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MBANK
3.8 / 10
DXR AI INDEX
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32%
🙂 Positive
1678
🇰🇬
🌍
58%
😕 Negative
3014
🇰🇬
🌍
10%
😎 Neutral
542
🇰🇬
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-12-15 - 2024-12-22 | 304 | Login & Access General Support & Assistance Technical Issues App Updates |
| 2024-12-01 - 2024-12-08 | 148 | Login & Access General Support & Assistance Technical Issues Fees, Limits & Charges |
| 2024-10-20 - 2024-10-27 | 136 | Login & Access General Money Transfers Support & Assistance Technical Issues |
| 2024-10-06 - 2024-10-13 | 216 | Login & Access General App Speed Technical Issues App Updates |
| 2024-09-01 - 2024-09-08 | 283 | Login & Access General Support & Assistance Technical Issues App Updates |
| 2024-08-18 - 2024-08-25 | 209 | Login & Access General Money Transfers Technical Issues App Updates |
| 2024-07-14 - 2024-07-21 | 196 | Login & Access General Support & Assistance Technical Issues App Updates |
| 2024-06-30 - 2024-07-07 | 225 | Login & Access General App Design Technical Issues App Updates |
| 2024-06-09 - 2024-06-16 | 251 | Login & Access General App Design Technical Issues App Updates |
| 2024-03-10 - 2024-03-17 | 136 | General Money Transfers App Design Technical Issues App Updates |
|
MBANK
|
🇰🇬 Kyrgyzstan | 🌍 Global | |
|---|---|---|---|
| App Design Important 165 | 88% | 84% | 44% |
| General Important 2232 | 53% | 70% | 59% |
| Insurance 1 | 50% | 50% | -60% |
| ATMs 2 | 33% | -33% | 12% |
|
MBANK
|
🇰🇬 Kyrgyzstan | 🌍 Global | |
|---|---|---|---|
| Referral Program 1 | 0% | -88% | 15% |
| Investments 1 | 0% | 0% | 28% |
| Loyalty Program 20 | 0% | 31% | -6% |
| Ecosystem 29 | -22% | -52% | -60% |
| Non-Customers 5 | -33% | -30% | -44% |
| Advertising 4 | -43% | -59% | -69% |
| App Speed 107 | -46% | -36% | 34% |
| Cards 74 | -46% | -42% | -51% |
| Money Transfers 248 | -50% | -56% | -6% |
| Search 2 | -50% | -67% | 36% |
| Transaction History 39 | -54% | -73% | -50% |
| Payments 91 | -56% | -52% | -9% |
| Profile & Settings 7 | -60% | -51% | -59% |
| Repeat Transactions 2 | -67% | -66% | -42% |
| QR Payments 27 | -67% | -55% | -61% |
| Cash Loans 56 | -73% | -62% | -64% |
| Currency & FX Accounts 15 | -76% | -64% | 39% |
| Support & Assistance 261 | -76% | -63% | -35% |
| Deposits & Accounts 19 | -80% | -78% | -26% |
| Fees, Limits & Charges 181 | -80% | -67% | -48% |
| Technical Issues Important 687 | -84% | -79% | -69% |
| Notifications & SMS 18 | -85% | -79% | -76% |
| Balances & Products 49 | -91% | -87% | -78% |
| Login & Access Important 494 | -94% | -95% | -85% |
| App Updates Important 369 | -95% | -90% | -76% |
| Account Blocking 29 | -96% | -93% | -70% |
| Language 1 | -100% | -30% | -20% |