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ICB Mobile 5.2 / 10 DXR AI INDEX

🇹🇯 Tajikistan

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55% 🙂 Positive 27
55%
🇹🇯
54%
🌍
62%
41% 😕 Negative 20
41%
🇹🇯
37%
🌍
33%
4% 😎 Neutral 2
4%
🇹🇯
8%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-10-20 - 2024-10-27 2 General Loyalty Program
2024-09-22 - 2024-09-29 2 General Balances & Products
2024-09-01 - 2024-09-08 2 General Technical Issues
2024-07-28 - 2024-08-04 2 App Design Technical Issues
2024-06-16 - 2024-06-23 2 General Fees, Limits & Charges
2024-06-02 - 2024-06-09 2 App Design Technical Issues
2024-04-28 - 2024-05-05 2 Login & Access General Support & Assistance
2024-04-14 - 2024-04-21 3 Login & Access General Technical Issues
2024-03-10 - 2024-03-17 2 General Money Transfers
2023-12-31 - 2024-01-07 6 General Money Transfers App Design Technical Issues

ICB Mobile 🇹🇯 Tajikistan 🌍 Global
General Important 23 81% 57% 59%
App Design Important 4 67% 68% 44%
Cards Important 2 50% -60% -51%

ICB Mobile 🇹🇯 Tajikistan 🌍 Global
Support & Assistance 1 0% -63% -35%
Login & Access Important 5 -33% -96% -85%
Cash Loans 1 -33% -68% -64%
Loyalty Program 1 -50% -12% -6%
Fees, Limits & Charges 1 -50% -84% -48%
Balances & Products 1 -100% -97% -78%
Money Transfers Important 2 -100% -73% -6%
Transaction History 1 -100% -92% -50%
App Speed 1 -100% -57% 34%
Technical Issues Important 6 -100% -89% -69%