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- Access to customer reviews from the App Store and Google Play
Kaspi.kz
5.0 / 10
DXR AI INDEX
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44%
🙂 Positive
4811
🇰🇿
🌍
44%
😕 Negative
4852
🇰🇿
🌍
12%
😎 Neutral
1329
🇰🇿
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-12-01 - 2024-12-08 | 251 | Login & Access General Ecosystem Support & Assistance Cash Loans |
| 2024-11-10 - 2024-11-17 | 247 | General Profile & Settings Cards App Design Technical Issues |
| 2024-09-01 - 2024-09-08 | 256 | Login & Access General App Design Technical Issues App Updates |
| 2024-07-28 - 2024-08-04 | 262 | Login & Access General Profile & Settings App Design Technical Issues |
| 2024-07-21 - 2024-07-28 | 243 | Login & Access General Profile & Settings App Design Technical Issues |
| 2024-07-07 - 2024-07-14 | 351 | General Ecosystem App Design Technical Issues App Updates |
| 2024-06-09 - 2024-06-16 | 243 | Login & Access General Ecosystem App Design Technical Issues |
| 2024-01-21 - 2024-01-28 | 265 | Login & Access General App Design Technical Issues App Updates |
| 2024-01-14 - 2024-01-21 | 272 | General Money Transfers App Design Technical Issues App Updates |
| 2024-01-07 - 2024-01-14 | 256 | General Profile & Settings Cards App Design Technical Issues |
|
Kaspi.kz
|
🇰🇿 Kazakhstan | 🌍 Global | |
|---|---|---|---|
| App Design 573 | 49% | 61% | 44% |
| General Important 6330 | 42% | 66% | 59% |
|
Kaspi.kz
|
🇰🇿 Kazakhstan | 🌍 Global | |
|---|---|---|---|
| Language 22 | -4% | -35% | -20% |
| Investments 7 | -11% | -13% | 28% |
| Insurance 6 | -22% | -70% | -60% |
| App Speed 87 | -24% | -43% | 34% |
| Currency & FX Accounts 32 | -41% | -67% | 39% |
| Search 18 | -45% | -61% | 36% |
| ATMs 5 | -50% | -75% | 12% |
| Profile & Settings 300 | -52% | -55% | -59% |
| Payments 183 | -58% | -76% | -9% |
| Deposits & Accounts 59 | -61% | -82% | -26% |
| QR Payments 58 | -62% | -62% | -61% |
| Ecosystem 279 | -63% | -67% | -60% |
| Loyalty Program 82 | -67% | -49% | -6% |
| Repeat Transactions 20 | -68% | -70% | -42% |
| Money Transfers 208 | -69% | -79% | -6% |
| Cards 264 | -71% | -77% | -51% |
| Transaction History 155 | -76% | -84% | -50% |
| Support & Assistance 321 | -79% | -66% | -35% |
| Fees, Limits & Charges 139 | -80% | -77% | -48% |
| Technical Issues Important 636 | -84% | -89% | -69% |
| Balances & Products 94 | -84% | -91% | -78% |
| Cash Loans 266 | -86% | -85% | -64% |
| Account Blocking 38 | -86% | -93% | -70% |
| Advertising 63 | -86% | -90% | -69% |
| App Updates 245 | -90% | -94% | -76% |
| Login & Access Important 447 | -94% | -97% | -85% |
| Notifications & SMS 75 | -95% | -95% | -76% |
| Non-Customers 1 | -100% | -60% | -44% |