Join the world’s first AI-powered rating and user sentiment analysis system for banks.
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- Access to detailed profiles
- Access to data by country 🇰🇿 Kazakhstan
- Access to 🌍 global analytics of banking apps
- Access to customer reviews from the App Store and Google Play
My RBK
5.7 / 10
DXR AI INDEX
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56%
🙂 Positive
595
🇰🇿
🌍
39%
😕 Negative
421
🇰🇿
🌍
5%
😎 Neutral
51
🇰🇿
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-12-22 - 2024-12-29 | 30 | Login & Access General Money Transfers App Design Technical Issues |
| 2024-12-15 - 2024-12-22 | 30 | Login & Access General Cash Loans Technical Issues App Updates |
| 2024-12-08 - 2024-12-15 | 58 | Login & Access General Payments Technical Issues App Updates |
| 2024-06-02 - 2024-06-09 | 40 | General Money Transfers App Speed Cards Technical Issues |
| 2024-03-24 - 2024-03-31 | 32 | General App Speed Support & Assistance App Design Technical Issues |
| 2024-03-17 - 2024-03-24 | 32 | Login & Access General Transaction History Support & Assistance Technical Issues |
| 2024-03-10 - 2024-03-17 | 41 | Login & Access General Transaction History App Design Technical Issues |
| 2024-03-03 - 2024-03-10 | 68 | Login & Access General Money Transfers App Design Technical Issues |
| 2024-02-25 - 2024-03-03 | 46 | General Balances & Products Money Transfers App Design Fees, Limits & Charges |
| 2024-02-18 - 2024-02-25 | 44 | Login & Access General Money Transfers Support & Assistance Technical Issues |
|
My RBK
|
🇰🇿 Kazakhstan | 🌍 Global | |
|---|---|---|---|
| App Design Important 55 | 86% | 61% | 44% |
| General Important 591 | 65% | 66% | 59% |
| App Speed Important 20 | 30% | -43% | 34% |
|
My RBK
|
🇰🇿 Kazakhstan | 🌍 Global | |
|---|---|---|---|
| Ecosystem 2 | 0% | -67% | -60% |
| Fees, Limits & Charges 23 | -10% | -77% | -48% |
| Support & Assistance 27 | -29% | -66% | -35% |
| Advertising 1 | -33% | -90% | -69% |
| Currency & FX Accounts 3 | -33% | -67% | 39% |
| Money Transfers Important 47 | -39% | -79% | -6% |
| Cards 17 | -45% | -77% | -51% |
| QR Payments 8 | -45% | -62% | -61% |
| Transaction History 4 | -50% | -84% | -50% |
| Cash Loans 16 | -59% | -85% | -64% |
| Balances & Products 4 | -71% | -91% | -78% |
| Repeat Transactions 4 | -75% | -70% | -42% |
| Profile & Settings 4 | -75% | -55% | -59% |
| Deposits & Accounts 9 | -83% | -82% | -26% |
| Technical Issues Important 96 | -84% | -89% | -69% |
| Notifications & SMS 10 | -85% | -95% | -76% |
| App Updates 16 | -90% | -94% | -76% |
| Payments 9 | -92% | -76% | -9% |
| Login & Access Important 88 | -97% | -97% | -85% |
| Loyalty Program 9 | -100% | -49% | -6% |
| Account Blocking 3 | -100% | -93% | -70% |
| ATMs 1 | -100% | -75% | 12% |