Join the world’s first AI-powered rating and user sentiment analysis system for banks.
Gain a competitive advantage:
  • Access to detailed profiles
  • Access to data by country 🇬🇧 United Kingdom
  • Access to 🌍 global analytics of banking apps
  • Access to customer reviews from the App Store and Google Play
Register

Barclays 8.0 / 10 DXR AI INDEX

🇬🇧 United Kingdom

Loading...
79% 🙂 Positive 18914
79%
🇬🇧
75%
🌍
62%
19% 😕 Negative 4534
19%
🇬🇧
22%
🌍
32%
2% 😎 Neutral 470
2%
🇬🇧
3%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
Loading...

Loading...
Week Reviews Scenarios
2024-12-15 - 2024-12-22 550 General Money Transfers App Speed App Design Technical Issues
2024-12-08 - 2024-12-15 540 General Money Transfers App Speed App Design Technical Issues
2024-11-24 - 2024-12-01 556 General Money Transfers App Speed App Design Technical Issues
2024-03-24 - 2024-03-31 543 Login & Access General Money Transfers App Design Technical Issues
2024-03-10 - 2024-03-17 565 General App Speed Support & Assistance App Design Technical Issues
2024-02-25 - 2024-03-03 637 General App Speed Support & Assistance App Design Technical Issues
2024-02-18 - 2024-02-25 540 General Money Transfers App Speed App Design Technical Issues
2024-01-28 - 2024-02-04 535 Login & Access General Money Transfers App Design Technical Issues
2024-01-21 - 2024-01-28 528 General Money Transfers App Speed App Design Technical Issues
2024-01-07 - 2024-01-14 521 General Money Transfers App Speed App Design Technical Issues

Barclays 🇬🇧 United Kingdom 🌍 Global
Non-Customers 1 100% -27% -44%
Search 1 100% 64% 36%
App Design Important 4050 93% 85% 44%
General Important 12113 78% 80% 59%
ATMs 5 75% 30% 12%
App Speed Important 1599 71% 62% 34%
Loyalty Program 52 41% 39% -6%
Money Transfers Important 1155 39% 28% -6%
Currency & FX Accounts 35 39% 61% 39%
Support & Assistance Important 941 22% -15% -35%
Ecosystem 14 11% 28% -60%
Investments 10 7% 58% 28%
Repeat Transactions 21 3% 12% -42%

Barclays 🇬🇧 United Kingdom 🌍 Global
Language 2 0% -52% -20%
Payments Important 414 -1% 5% -9%
Transaction History 134 -2% -15% -50%
Deposits & Accounts 78 -5% 20% -26%
Account Blocking 128 -11% -54% -70%
Fees, Limits & Charges 83 -17% -19% -48%
Technical Issues Important 1311 -23% -43% -69%
Notifications & SMS 69 -29% -53% -76%
Cash Loans 30 -31% -15% -64%
App Updates 277 -34% -68% -76%
Profile & Settings 44 -36% -57% -59%
QR Payments 7 -38% -28% -61%
Cards 183 -38% -4% -51%
Login & Access Important 1039 -41% -66% -85%
Advertising 25 -50% -55% -69%
Balances & Products 97 -55% -59% -78%