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Chase UK 7.5 / 10 DXR AI INDEX

🇬🇧 United Kingdom

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75% 🙂 Positive 3037
75%
🇬🇧
75%
🌍
62%
24% 😕 Negative 973
24%
🇬🇧
22%
🌍
32%
2% 😎 Neutral 64
2%
🇬🇧
3%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-10-27 - 2024-11-03 108 General Loyalty Program Support & Assistance Deposits & Accounts App Design
2024-10-20 - 2024-10-27 96 Login & Access General Loyalty Program Support & Assistance App Design
2024-09-01 - 2024-09-08 104 General Support & Assistance Deposits & Accounts App Design App Updates
2024-07-28 - 2024-08-04 112 General Money Transfers Support & Assistance Deposits & Accounts App Design
2024-07-21 - 2024-07-28 112 General Support & Assistance Deposits & Accounts App Design Technical Issues
2024-07-07 - 2024-07-14 103 General Support & Assistance Deposits & Accounts App Design Fees, Limits & Charges
2024-06-30 - 2024-07-07 124 Login & Access General Support & Assistance Deposits & Accounts App Design
2024-06-23 - 2024-06-30 112 General Loyalty Program Support & Assistance Deposits & Accounts App Design
2024-02-25 - 2024-03-03 107 General Loyalty Program Support & Assistance Deposits & Accounts App Design
2024-01-28 - 2024-02-04 104 Login & Access General Loyalty Program Cards App Design

Chase UK 🇬🇧 United Kingdom 🌍 Global
Non-Customers 1 100% -27% -44%
App Design Important 281 88% 85% 44%
General Important 1855 77% 80% 59%
Fees, Limits & Charges 69 60% -19% -48%
Repeat Transactions 3 57% 12% -42%
Currency & FX Accounts 44 54% 61% 39%
Loyalty Program Important 213 51% 39% -6%
Ecosystem 2 50% 28% -60%
Investments 4 50% 58% 28%
Deposits & Accounts Important 236 48% 20% -26%
Money Transfers Important 182 45% 28% -6%
Notifications & SMS 12 33% -53% -76%
Advertising 3 33% -55% -69%
Cards 127 32% -4% -51%
Payments 28 16% 5% -9%
Support & Assistance Important 327 9% -15% -35%
Account Blocking 72 8% -54% -70%

Chase UK 🇬🇧 United Kingdom 🌍 Global
App Speed Important 81 -6% 62% 34%
Transaction History 15 -11% -15% -50%
Profile & Settings 28 -14% -57% -59%
Balances & Products 39 -51% -59% -78%
Login & Access Important 249 -53% -66% -85%
Technical Issues Important 122 -60% -43% -69%
Cash Loans 9 -67% -15% -64%
App Updates Important 72 -73% -68% -76%