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Starling Bank - Mobile Banking
8.3 / 10
DXR AI INDEX
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82%
🙂 Positive
5175
🇬🇧
🌍
17%
😕 Negative
1070
🇬🇧
🌍
2%
😎 Neutral
101
🇬🇧
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-08-25 - 2024-09-01 | 161 | Login & Access General App Speed Support & Assistance App Design |
| 2024-08-18 - 2024-08-25 | 172 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-08-11 - 2024-08-18 | 142 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-07-28 - 2024-08-04 | 151 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-06-23 - 2024-06-30 | 146 | Login & Access General Money Transfers Support & Assistance App Design |
| 2024-04-28 - 2024-05-05 | 154 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-03-24 - 2024-03-31 | 144 | Login & Access General App Speed Support & Assistance App Design |
| 2024-02-25 - 2024-03-03 | 167 | Login & Access General Support & Assistance Deposits & Accounts App Design |
| 2024-02-04 - 2024-02-11 | 146 | Login & Access General Money Transfers Support & Assistance App Design |
| 2024-01-28 - 2024-02-04 | 158 | General Money Transfers Support & Assistance App Design Technical Issues |
|
Starling Bank - Mobile Banking
|
🇬🇧 United Kingdom | 🌍 Global | |
|---|---|---|---|
| Investments 1 | 100% | 58% | 28% |
| Search 1 | 100% | 64% | 36% |
| App Speed 185 | 93% | 62% | 34% |
| App Design Important 920 | 87% | 85% | 44% |
| General Important 3536 | 81% | 80% | 59% |
| Ecosystem 6 | 71% | 28% | -60% |
| Currency & FX Accounts 20 | 69% | 61% | 39% |
| Repeat Transactions 5 | 67% | 12% | -42% |
| Money Transfers Important 232 | 59% | 28% | -6% |
| Cash Loans 9 | 50% | -15% | -64% |
| Loyalty Program 20 | 47% | 39% | -6% |
| Notifications & SMS 31 | 42% | -53% | -76% |
| Payments 85 | 40% | 5% | -9% |
| Fees, Limits & Charges 57 | 27% | -19% | -48% |
| Cards 89 | 27% | -4% | -51% |
| Support & Assistance Important 370 | 20% | -15% | -35% |
| Transaction History 49 | 19% | -15% | -50% |
| Deposits & Accounts 98 | 14% | 20% | -26% |
|
Starling Bank - Mobile Banking
|
🇬🇧 United Kingdom | 🌍 Global | |
|---|---|---|---|
| Technical Issues Important 206 | -3% | -43% | -69% |
| App Updates 52 | -16% | -68% | -76% |
| Account Blocking 61 | -18% | -54% | -70% |
| Login & Access Important 264 | -22% | -66% | -85% |
| Profile & Settings 20 | -33% | -57% | -59% |
| Balances & Products 25 | -41% | -59% | -78% |
| Advertising 4 | -50% | -55% | -69% |
| QR Payments 1 | -67% | -28% | -61% |